Feature Requests

I really like to deep dive into the analytics of funnels and strategies. One thing that I really enjoy about the ManyChat platform is how granular they are at providing data / analytics for each step in a flow. It would be great if each objective node in a job flow could reflect how many contacts have landed on the node, and how the % of objective completion for each. The same goes for branch nodes. Basically allowing us to see at a global level what % of people are proceeding from a node, and the path they chose. Perhaps this could have a canvas level layer which could be turned on to quickly reveal the data without having to click into each node individually. To take this even further (and really put CloseBot on another level) would be to have a heat map type of layer, which could quickly show at a glance the node which receive the bulk of traffic and the contrast with the nodes / paths that do not. Showing this in a heatmap style appearance just adds to the quick visualization of whats working well in a flow etc.

Current Status: The Branding Logo and Custom Domain settings are working correctly. However, the Favicon and Brand Color are not being applied across the platform. Additionally, there is no option to customize the email invitation sent to clients. The current invitation still displays: The CloseBot sender domain The CloseBot brand logo The default “Accept Invitation” redirecting to CloseBot The “Click here” troubleshooting link redirecting to CloseBot Why This Matters: Branding inconsistencies cause confusion for clients. We’ve already had an incident where a client panicked, thinking they were being charged by an unfamiliar company. Ensuring that all visual and email elements reflect our brand prevents confusion, strengthens trust, and maintains a professional client experience.

Super annoying, you change something or accidentally press backspace and delete your objective. CB instantly saves and you have to redo it. Have Ctrl+z functionality also inside every text editor.

Allow the Persona Name field to accept a source variable, so clients can customize the agent’s name for their own business.

A toggle in the source settings to stop replying to reactions and emojis instead of a Custom Scenario workaround (like in the article)

Lead cost is around half the price for PPC ads on landing pages such as https://eco4.ecowarmgrants.com/eco4-scheme-uk-4516-2326654603 with a embded version for us.

The filtering process doesn't work very well for me. It would be great to just type the contact name in and pull up that conversation log

Hello! I've found that the v2 AI summary is far too detailed and much less functional than the original HL premium workflow based summary. Can you add an extra prompting area in the AI Summary to adjust how we'd like it to summarize? Or just change the format of the output in general?

Currently, a new event is called with only startTime and uses the calendar default duration to schedule the meeting. Allow an option to pass endTime (in our case, we already have an objective and are storing the value) to be used in the API call to schedule the event. { "calendarId": "x8lFRSSn2Mn", "locationId": "vBI00dKYz4bpI", "contactId": "hcQqrvlxbE3n", "startTime": "2025-10-31T19:30:00.0000000Z", "endTime": "2025-10-31T22:00:00.0000000Z" }

For Agencies wanting to connect several sources to a job flow, it makes it difficult to offer customizations. Say one Objective is to get the Budget, but some don't want to ask for it. Currently, we can use a True/False using a job flow variable or custom value, but it would be 1000% easier (and fewer build/nodes) to have the "enabled" variable in the Advanced section that will, well... do just that... enable gathering the information. This would need to be on each objective in case of multiple objectives.