Feature Requests

It’s be great to have multiple custom scenarios.

https://closebot.readme.io/reference/process-response-copy In this documentation, it is mentioned that to enable followup, just pass this with 'true', but when i do this, it is giving me JSON error. Can someone help in this regard?

Currently: You see errors in logs when an Open AI or Anthropic Key fails due to insufficient credits. Proposal: Allow us to set an email address to send a notification that a Key has failed so we can escalate and notify our end users or it could notify end users directly with a white labelled email notification. Use Case: Although the system can fall back onto credits, we don't want that to happen unchecked for the medium long term at our cost as we don't use CloseBot credits for clients, sometimes we miss this and only catch it in logs. This would greatly help keep things running efficiently with client's managing their costs and another failsafe for bots not running.

Make the bot HIPPA compliant. A LOT of users serving any health care providers, including med spas, are under major risk of violation with big fines because CloseBot is not compliant.

For the european market closebot needs to be gdpr compliant, otherwise it is not useable

Ability to send people to a white label page where they can do the test your bot themselves for a bot you made them, without tying it into your CRM

Its urgently needed the possibility to choose which model we want the bot will use, GPT-4o Mini has great capabilities and is SO MUCH CHEAPER than the 4o. I'm paying over 4 cent per message using my API... its more than using the closebot ones!

Once text based knowledge base info in Closebot is uploaded, there is no ability to edit it without having to delete and rebuild the training text. An edit feature would be awesome 🚀

Perhaps It would be useful to organize the bots in different folders