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User Interface (65)
Functionality (188)
Allow email footers in email messages
Please allow me to add email footers from within closebot now that you're removing the send message routine
11
·
in progress
29
Chat Widget Update - Adding Tags
We can create different chat widgets for different pages which is great for more concise messaging. It would also be great if we could add a tag to individual chat widget meaning we can send them to different agents.
2
·
Functionality
·
in progress
1
Granular Channel Filters
Ability to add filters that restrict responses based on the received message phone number, email, etc. instead of replying to all on that channel.
1
·
in progress
2
Reporting Module
Word Clouds, Sentiment Analysis, Lead Scoring, General conversation reports as well as reports around AI success rate
9
·
in progress
27
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