Follow-Up from a conversation node
Andrew Vernon
The smart based follow-up are fantastic but I am finding limitations with them only being active on an objective or booking node.
Example: We have a DBR client as the AI is reaching out to gain their interest. They go through the full agent flow and at the end we ask them if we can keep in touch because they have said they are interested but nows not the right time and they say things like 'can you get back to me in a couple of months'. To let the AI do its thing and have infinite follow-up it really then needs to land in a conversation node.
Could it be possible to have follow-up working from a conversation node?
Log In