Currently, Closebot sends responses as a single block of text, even when prompts include spacing, line breaks, or structured formatting. This makes longer replies—especially those including lists, pricing breakdowns, service details, or step-by-step instructions—difficult to read and less professional in client-facing conversations.

It would be extremely helpful if Closebot supported basic formatting options such as:

Proper line break recognition (e.g., \n support)

Bullet points and numbered lists

Paragraph spacing

Basic markdown-style formatting (bold, headings, separators)

For businesses using Closebot in sales, customer support, and pricing explanations, clean formatting is critical. Structured responses significantly improve readability, clarity, and perceived professionalism—especially on platforms like WhatsApp where message presentation directly impacts conversions.

Adding native formatting support would greatly enhance user experience and allow agencies and businesses to deliver more polished, conversion-optimized conversations.

Hope this can be prioritized soon!