Disclaimer about not writing anything related to bookings outside the booking node
Amr Mahmoud
Closebot should have a disclaimer in the "Why this convo is happening" and "Important Biz Info" sections to prevent booking issues. It's very natural that someone would tell the AI that you are assisting the the contact to "book a call". So if doing this causes the AI to mess up the booking objective, the end user should be warned about this very clearly. A client lost a sale due to this issue and I nearly lost the client as well.
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