David Aranovich
Is there a complete definition of "Agentic Node" and what it all entails? I see different requests in this thread.
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Bryce DeCora
Merged in a post:
Handle Objectives and Bookings more "naturally", giving the customer space after answering questions and responding later
Wil Horneff
Allows for a more "human" conversation. Right now it hammers the same question at the contact after responding to their off topic query. Its more natural in a convo to give the contact some space an answer their questions and then re-ask your objective other or every two questions you answer.
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Bryce DeCora
marked this post as
in progress
B
Bryce DeCora
Merged in a post:
Set Field as a Tool
Anshuman Shrivastav
The Problem: Currently, CloseBot is excellent at updating contact fields when the AI is specifically on an Objective Node. However, if the bot is in a Conversation Node and a lead volunteers a key detail (e.g., "I'm driving a 2022 Ford F-150"), that data isn't always captured or mapped to the contact field because the bot wasn't explicitly "looking" for it at that stage.
The Solution: Implement a tool that would allow the AI to cross-reference the entire conversation against designated Contact Custom Fields. If a lead mentions a Make, Model, or Year at any point in the chat—even if the bot is just chatting generally—the AI should recognize that data and automatically update the corresponding field.
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Bryce DeCora
Merged in a post:
Allow looping in job flows
Amr Mahmoud
Job flows do not allow cyclical connections. It would be nice to allow the flow to go back a few steps. Similar to the "Go To" function in GHL Workflows.
Francisco Ortensi
Any updates on this?
Alex_GG Bogdan
Isn't that what Conversation Summary or Transcript does? Choose a field and CB will constantly update that field with info from objectives and conversation.
Anshuman Shrivastav
Alex_GG Bogdan but thats for the summary, I am talking about specific custom fields
Anshuman Shrivastav
Would love to see this as well! A bit disappointed that it still has not been implemented.
Wil Horneff
I was just coming to post this. Without this you have to build extremely long complex workflows that would otherwise be simple. Bryce DeCora. I could be wrong but I believe Justin Melendez and Mike Cuypers are talking about allowing a contact to go back to start and go through the workflow again start to finish. I have a separate detailed feature request about this. Without this it creates tons of identical redundant workflow copies. I think Amr Mahmoud and I are saying that also during the same workflow if you can reuse a previous set of objectives or switches within the same flow that the contact has already gone through so that you don't have to keep creating redundant sections. Currently you get the "cycle is present in this node" error. Happy to show you real life cases for this
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Bryce DeCora
Merged in a post:
have a loop counter
Mike Cuypers
Loops are handy if, but are not allowed in CB. Add a loopcounter so that we can have loops but just for a few runs.
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