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May 8th 🧠

  • ⭐️ Agent Node
    Thinking
  • ⭐️ Agent Node Unlimited Tools and Prompting
  • ⭐️ Clearer standalone
    Blank
    Source
  • ⭐️ New Source View for easier navigation
  • 🐞 Fixed property image sending issue URL formatting
  • 🐞 Smart FAQ + email tools able to be used globally or locally
  • 🐞 Fixed back to back messages not delivering chat widget
  • 🐞 Improved look ahead limit handling HighLevel calendar rules
  • 🐞 Custom Tools fixes for URL Parameters
  • 🐞 General cleanup
Agent Node Unlocked Capabilities
Now within Agent Node settings you can unlock 3 items...
  • thinking
  • max mode
  • unlimited tools, prompts and custom tools
image
🧠 Thinking Mode -> This allows your agent to think longer, displaying its
thoughts
, before replying. This will improve the output.
🏆 Max Mode -> This will make it so CloseBot uses the strongest models for your AI Provider instead of our defaults which are models that are optimized for cost & quality.
♾️ Unlimited -> This allows you to use custom tools with your agent, have unlimited prompt size and use an unlimited number of tools
Unlocking any of these
decouples
messages sent with that node so they no longer cost 1 message each. We calculate token costs and pass the extra cost of usage on to you. Read more about that via message segments HERE.
Standalone Blank Source
Now instead of referencing CloseBot's standalone as
webhook
, which can sound scary, we reference it as
Blank
. This Blank source type allows you to chat via our standalone Chat Widget or connect via Webhook within Settings > Channels. No CRM? No problem 😉
image
New Source View - Better Navigation
Seeing all of your knowleget base items, chats, job flows together can be nice. It's all in one place. But it can also be overwhelming and cluttered.
We've made an update that allows you to
view as
a source. This auto-applies appropriate source filters as you navigate the different pages. You only see data related to that source.
image
Bug Fixes
There were a few issues from our big push that were fixed, including some tooling issues for agent node and back to back message sending not working well within our native chat widget. These items have been cleaned up and we feel great going in to the weekend.
What's Next?
We are finishing up the job flow template revamp today, so you will see those within your account next week. Next week the dev team is doing an internal hackathon, so you will be slower feature releases next week as we prioritize internal creativity and ideation.
After the hackathon, focus turns again to the following:
  1. Custom Dashboards - Reporting
  2. Knowledge Base Uploads Work (Google Drive & Notion Upload Types)
  3. MCP
There's so much we have in store for you! Make sure you stay updated here on our weekly progress 🙌