Completed this week...
- βοΈ Officially HIPAA compliant (enterprise)
- βοΈ Better UI for logs
- π Optimized booking further with new Agentic Architecture
- π Faster loading pages for agencies with large # of sources
- π Improved accuracy of "thinking" indicator in conversations pane
- π Persona name override added back to source settings
Large Items in Work...
- β±οΈ [ 5 days ]Native Chat Widget (in active beta)
- β±οΈ [ 2 weeks ]Agent Node (in active beta)
- β±οΈ [ 2 weeks ]Custom Agent Tools (in active beta)
- β±οΈ [ 4 weeks ]Custom Dashboards + Speed Boost
- β±οΈ [ 7 weeks ]SOC2
HIPAA Compliant Official
CloseBot has now finished work necessary for HIPAA compliance! π
This includes having BAAs signed with all necessary platforms that we utilize to run CloseBot. If you would like to learn more about HIPAA compliance and signed BAA for your agency, click HERE to speak with our sales team about an enterprise plan.
Better UI for Logs
Logging improvements are being made across the board, but we have specific logging improvements coming that will be unique to the Agent Node (shown).
- π§ thought streaming
- π§ tool use logs
Booking Improvements
Some of you have started to notice booking issues that previously did not exist. Others that have had booking issues have had them magically resolved. Our change to a new booking architecture has shifted things, sometimes causing new issues. However, the data says this shift has improved results overall by 9%.
This new architecture is also similar to what we will be using for the new Agent Node, so it gives us a chance to slowly roll out and monitor performance of the Agent Node even before it's released.
What's Next?
Next week we are having a LIVE LAUNCH PARTY for the Chat Widget π Register for that HERE.
Hopefully we've made it clear that we are working on some rather large items. The Chat Widget is one of those items. Beta users have been testing and we've been tweaking. The Agent Node is a similar big item that will be released April 22nd!
Keep coming back to the changelog to see what we are up to and go vote on features that you'd like to see prioritized!