Simplify Workflows
complete
B
Bryce DeCora
Going to simply our workflows in our snapshot to get rid of the need for the following:
❌ Send Message - The bot will handle sending email with the V2 API directly, replying to the same thread without extra setup.
❌ Set Last Communication Type - They bot will read the communication type from the incoming webhook instead of reading this field to know how to route the message
❌ Tool: Bot Override - The bot will be aware of all manually sent messages so you won't need to use the Bot Override anymore.
This will not break any of your existing automations. We will make this update in a way that things are still backwards compatible (even for those using the Legacy Send Message the old way). In addition, we will get rid of the need for the following fields:
❌ Last Communication Type
❌ Bot Override Message
❌ Bot Latest Auto Response
B
Bryce DeCora
complete
New setup here https://docs.closebot.ai/en/articles/8404552-initial-setup-2-minutes
B
Bryce DeCora
Update pushed for the first phase of this update (always aware ai). Next we need to update our backend to handle email responses via API V2 Comms instead of leaning on the Send Message workflow. Once that's done, we will be able to update our snapshot to get rid of the fluff
B
Bryce DeCora
in progress